1. Collection of Information
We aim to collect, use and disclose only Personal Information as is required to enable Us to manage your Account (as defined in our Terms of Service), to provide the Services, to maintain our customer/visitor lists, to process payment transactions, to respond to your inquiries or provide feedback, for identification and authentication purposes and for service improvement.
"Personal Information" is any information about an identifiable individual, such as your name, telephone number, e-mail address and GPS location. At the time of collection, We will clearly identify the information being collected and the purposes for which it will be used. It is always your choice whether or not to provide Personal Information; however, your choice not to provide certain other Personal Information may mean that you will not be able to use certain features of the Website, App and Services.
"Non-Personal Information" is information of an anonymous nature that is not linked to an individual, including aggregate statistical information, such as average age or geographical allocation of our users, number of visitors, webpages accessed, and average time spent on the Website, App and/or Services. Business contact information such as the name, title, business address, e-mail address, or telephone number of a business or professional person or an employee of an organization is generally not considered Personal Information under applicable privacy laws.
Non-Personal Information is collected or derived by Us in the course of operating this Website, App and the Services.
1.1 Personal Information Collected Through Input
We may collect Personal Information when you register for an account on the Website, App and/or Services, when you use the GooseChase Services, during communications with you and/or when you make payments through the Services, through user support, and/or by way of user surveys. This Information includes your e-mail address, photos you may upload to your account, and real-time information about the location of your device. You may decline to allow the Services to collect your location information. Note, however, that opting out of the Services' collection of location information will cause its location-based features to be disabled. If you connect to the Website, App and/or Services using credentials from a Third Party Application (as defined in our Terms of Service) such as Facebook or Twitter, you authorize Us to collect your authentication information, such as your username and encrypted access credentials. We may also collect other information available on or through your Third Party Application account, including, for example, your name, profile picture, country, hometown, email address, date of birth, gender, friends' names and profile pictures, and networks. You may, however, access our Website, App and/or Services without providing any personally identifiable information other than your e-mail address.
1.2 Personal Information Collected Automatically
GooseChase may also collect certain information from visitors to and customers of the Site, such as Internet addresses. This information is logged to help diagnose technical problems, and to administer our Site in order to constantly improve the quality of the Service. We may also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties.
We may also use technologies such as cookies, beacons, scripts and tags. These technologies are used in analyzing trends, administering the website, tracking users' movements around the site, and gathering demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis. Various browsers may offer their own management tools for removing these types of tracking technologies.
Our website may include social media features, such as the Facebook Login or Like buttons, and widgets, such as the Share this button or interactive mini-programs that run on our website. These features may collect your Internet protocol address, which page you are visiting on our website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy statement of the company providing it.
We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register for the Services (as that term is defined in the terms of service www.goosechase.com/terms-of-service/). No one under age 13 may provide any personal information to us or on the Services. Further restrictions in this respect are set out in the terms of service www.goosechase.com/terms-of-service/.
2. Use of Information
We collect information for the following purposes:
- Registration and Account Administration: To create an Account for accessing the Service, you must provide an email address. We require this information to administer your account. You will also have the option of providing other Personal Information to personalize your account, such as a profile picture and your settings preferences.
- Communications with You: We may use your contact information to inform you of updates to the Service (such as announcing new features) and otherwise to communicate with you, whether for informative, marketing or other purposes.
- GooseChase Service: When you are searching for, joining, or playing a Game (as defined in our Terms of Service), GooseChase may collect and use your GPS location to allow you to engage in Game and complete missions. The Games may include submitting videos, photos, checking-in at specified locations, or solving puzzles or riddles (the “Submissions”). The Submissions are then subject to review by the Organizer (as defined in our Terms of Service), which they may use for their own purposes. Your interactions with these features are governed by the privacy statement of the Organizer hosting the game.
3. Disclosures & Transfers
Personal Information and Submissions in a Game (including videos, photos, location check-ins and, your username) will be accessible to the Organizer of that Game. In certain Games your email address will also be shared with the Organizer, who may use it to contact you for marketing or other purposes, but this be made apparent in the App prior to joining a Game if, by joining that Game, your email address will be shared with the Organizer. The Organizer may download Submissions and use them for their own purposes. You understand and agree that an Organizer's use of information collected from you (or as authorised by you) is governed by the Organizer's privacy policies.
3.2 Third Party Applications
If you connect your GooseChase account to a Third Party Application, GooseChase may automatically share your activity with that service, including your Submissions in Games. You understand and agree that that such information may be attributed to your account on the Third Party Application and may be published on such service. Although this information may be automatically shared by default, you will always be able to turn off sharing before making a Submission, and we inform you of the controls that you can use to limit the sharing of this information in your account settings. The Third Party Application may also provide similar controls.
3.3 Third Parties
From time to time We may employ third parties to help Us improve or otherwise make available features on the Website, App and/or the Services, whether through the provision of maintenance services, database management, web analytics or otherwise.
GooseChase may provide Personal Information collected from you, to its service providers as necessary to enable the service provider to perform its obligations to us. They will be subject to contractual restrictions prohibiting them from using or disclosing any Personal Information for any other purpose.
Our servers are located in the United States (although this location may change from time to time) and accordingly your Personal Information may be available to the U.S. government or its agencies under a lawful order, irrespective of the safeguards We have put in place for the protection of your Personal Information. By using our Website, App or Services, you consent to the hosting of your Personal Information in the United States. We reserve the right to store and process Personal Information outside of the United States, and will use commercially reasonable efforts to provide you with at least 30 days’ notice of any such changes in the processing location.
3.4 Important Exceptions
We may disclose your Personal Information to third parties without your consent, where permitted or required by law, for example if We have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users, or anyone else (including the rights or property of anyone else) that could be harmed by such activities. We may disclose Personal Information when We believe in good faith that such disclosure is required by and/or in accordance with the law.
The security of your Personal Information is important to us. We use commercially reasonable efforts to store and maintain your Personal Information in a secure environment. We take technical, contractual, administrative, and physical security steps designed to protect Personal Information that you provide to us. We have implemented procedures designed to limit the dissemination of your Personal Information to only such designated staff or other permitted persons or companies as are reasonably necessary to carry out the stated purposes We have communicated to you.
6. Amendment of this Policy
7. Access and Accuracy
You have the right to access the Personal Information We hold about you in order to verify the Personal Information We have collected in respect of you and to have a general account of our uses of that Personal Information. Upon receipt of your written request, We will provide you with a copy of your Personal Information although in certain limited circumstances, We may not be able to make all relevant Personal Information available to you such as where that information also pertains to another individual or as otherwise required or permitted by law. In such circumstances We will provide reasons for the denial to you upon request. We will endeavor to deal with all requests for access and modifications in a timely manner.
We will make every reasonable effort to keep your Personal Information accurate and up to date, and We will provide you with mechanisms to update, correct, delete or add to your Personal Information as appropriate. This amended Personal Information may be transmitted to those parties to which We are permitted to disclose your information. Having accurate Personal Information about you enables Us to give you the best possible service.
8. Contact Us
You can help by keeping Us informed of any changes to your Personal Information. If you would like to access your information, have any questions, concerns, comments or suggestions, or if you find any errors in our information about you, please contact Us via email at email@example.com.
Effective Date: November 6, 2017